Our response to the coronavirus COVID-19

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Valued clients and partners of AusHealth

Given the situation unfolding across Australia and the world in relation to COVID-19 (coronavirus), AusHealth would like to take this opportunity to provide you with an update on the measures we have implemented to support the ongoing health and well being of our respective employees.

Employee Guidelines

If an employee, or their immediate family or household members, have travelled through any of the high-risk countries as identified by the Department of Health, they must isolate themselves for 14 days.

If an employee, or their immediate family or household members, have travelled through any of the moderate risk countries as identified by the Department of Health, they must monitor their health for 14 days.

If an employee develops symptoms, they are to seek medical attention and must not return to work until they have a medical certificate clearing them to do so.

If an employee has contact with a person who is confirmed to have COVID-19, they must isolate themselves for 14 days.

If an employee has direct contact with a person suspected of COVID-19, they must isolate themselves for 14 days or until the suspected case has been confirmed as negative for COVID-19.

In all the above circumstances, AusHealth will work with you to ensure minimal disruption to services.

Visitors to our Offices

AusHealth will be asking visitors to our offices whether they have travelled overseas or if they have been in direct contact with anyone who has travelled overseas in the past 14 days. If they have, we will ask them to which country, and those who have travelled to a high or moderate risk country as identified by the Department of Health will be asked to reorganise the meeting to be conducted via phone or videoconference.

As AusHealth services frequently occur at our clients’ sites and we recognise you may have your own measures in place for visitors, we shall ensure our staff are respectful of these measures to support the health and safety of your employees and ours.

Prevention

All AusHealth employees have been reminded of the importance of utilising good hygiene practices to protect against infection, including COVID-19 and the flu. Good hygiene practices include, but not limited to, regularly washing hands and using good sneezing/coughing practices.

AusHealth believes the above measures are balanced and appropriate to support the ongoing health and wellbeing of our employees and clients and continue to deliver our services. We are committed to working together with a shared focus on the health and wellbeing of the people in our respective organisations.

If you have any questions call 1800 633 838 to speak to our customer service centre or contact us and we'll get back to ASAP.

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